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New Outlook email and new Autodesk account

Step-by-step guide for moving your license to a new user · about 10 minutes per license

To move your license to a new user you need a new Outlook email and a new Autodesk account on that email. If you have several BIM / FORMA licenses, repeat the process for each license separately, with a different Outlook address for each one.

📧1. New Outlook email
🔐2. Old email for recovery
🏗️3. Autodesk account
💬4. Send it to us
Before you start, have ready:
  • The old user's email (the email you used to sign in to Autodesk until now). It becomes the recovery email.
  • Pen and paper: write down every new address and password you choose.

Part A Create an Outlook email

Free. Works on a computer or a phone.

1
Open the account creation page Create a new Outlook account →
Or go to outlook.com and click Create free account.
2
Choose a name for the new address Type a name (for example your office name + a number) and pick @outlook.com next to it. Click Next.
Create account office.name1 @outlook.com ▾ Next ① new name ② Next
Taken? Add a number or your office name. Write down the address you chose.
3
Password, name, country and date of birth Choose a strong password (at least 8 characters, letters and numbers) and write it down. Then: first and last name, country Israel and date of birth. Click Next on every screen.
Password •••••••••• Next Name First name Last name Next Details Israel ▾ Date of birth Next
4
"I'm not a robot" check Microsoft will ask you to solve a short puzzle or to press and hold a button. Do it yourself: it confirms that a person is opening the account. After that your new mailbox opens.
5
Recovery email = the old user's email If during sign-up you are asked for a recovery email (alternate email / security info), enter the old user's email.
Not asked? Add it after the account is created: Account security info →
Sign in with the new email → Add a new way to sign in or verify → Email a code → type the old email → enter the code that arrives there.
Add a recovery email old.user@your-old-mail.com A code is sent to the old email. Type it here: 4 8 1 5 … The OLD email, not the new one!
Is the old email a mailbox we manage for you? Send us a WhatsApp message when you request the code and we will pass it to you right away.

Part B New Autodesk account

On the new email you created in Part A.

6
Open the Autodesk sign-up page Create an Autodesk account →
The screen is called Create your account.
7
Type the new email and click Next In the Email field enter your new Outlook address. Click Next.
Create your account Email office.name1@outlook.com Next Continue with Google Continue with Microsoft the new email don't click here
Don't use the Continue with… buttons: email and password only.
8
Name, password and terms Fill in your first and last name, choose a password for Autodesk (write it down), tick the terms checkbox and click the create account button.
9
Verification code from Autodesk Autodesk sends a code to your new Outlook mailbox. Open Outlook, copy the code and enter it (the code is valid for about 10 minutes).
Outlook · Inbox Autodesk Your verification code Your verification code is: 382 915
Didn't arrive? Check the Junk folder, wait a few minutes or request a new code.

Part C Send it to us

✅ Done? Send us the new email address on WhatsApp (for each license, its own address).
We will move the license to it and let you know when you can sign in.
  • Keep the passwords yourself: don't send them unless we ask.
  • Several licenses? Repeat Parts A–B for each one, with a different Outlook address for each license.
Stuck halfway? Take a screenshot and send it to us on WhatsApp. We will help you continue.